HF PanelDocsv1.0.0

Filters and forwarding

Sort, copy, flag, forward or delete new mail automatically in HF Mail, and forward all your mail to another address.

Filters act on new mail as it arrives at the server, even when webmail is closed. They run from top to bottom. The same page lets you forward all your mail to another address.

Where: HF Mail › Tools › Filters & forwarding

Filters and forwarding screen

Forward all mail

  1. Under Forward all mail, tick Forward my new mail.
  2. In To, type the address. You can forward to up to 3 addresses, separated by commas.
  3. Leave Keep a copy in this mailbox ticked to keep the mail here as well.
  4. Click Save forwarding.

Spam is never forwarded. You can't forward a mailbox to itself.

Note: without a copy, your filters (and your autoresponder) don't run for forwarded mail.

Add a filter

  1. Under New filter, type a Name (optional).
  2. In Use it when, choose all conditions match or any condition matches.
  3. Under If, set a condition. Click + Add a condition for more (up to 5).
  4. Under Then, choose an action. Click + Do something else too for more (up to 4).
  5. Tick Don't run the filters below this one if later filters should not see the message.
  6. Click Add filter.

Conditions

Look at Tests
From contains, doesn't contain, is exactly, starts with, ends with a text
To or Cc the same tests
Subject the same tests
From, To or Subject the same tests, on any of the three
Mailing list name the same tests, on the list the message came from
Size is bigger than or is smaller than a number of KB or MB
Attachments has attachments or has no attachments

Actions

Action What it does
Move to folder files the message in a folder
Copy to folder puts a copy in a folder and keeps the message in the Inbox
Mark as read marks it read
Flag it adds the star
Forward a copy to sends a copy to an address and keeps the message
Forward (don't keep here) sends it to an address and does not keep it
Delete it deletes the message

Rules for actions:

  • Delete it must be the only action.
  • A filter can move to one folder only, and forward to at most 2 addresses.
  • A filter that moves, forwards away or deletes always stops the filters below it.

Warning: if a filter moves mail to a folder that no longer exists, the list shows folder missing — mail stays in the Inbox. Edit the filter or create the folder again.

Manage your filters

Your filters lists every filter in plain words, for example If From contains "invoice": move to Receipts.

Button What it does
Edit opens the filter in the form; click Save filter (or Cancel)
Switch off / Switch on pauses or resumes the filter; switched-off filters are marked off
Copy makes a copy of the filter
↑ / ↓ moves the filter up or down; filters run from the top
✕ deletes the filter

You can have up to 50 filters.

Spam filtering

The note at the bottom of the page says whether spam filtering is on and at which score mail goes to Junk. This is set for all your mailboxes in the Control Panel, not per mailbox. You can choose a daily spam summary in Settings.