HF PanelDocsv1.0.0

FTP accounts

Create extra FTP logins kept to one folder, set their passwords and space limits, and connect with FTPES.

The FTP accounts screen gives a designer or developer upload access to one folder only. Each FTP login looks like designer@yourdomain.com and sees only the folder you choose inside web/. Your own account login also works with SFTP.

Where: Control Panel › Files › FTP accounts

FTP accounts screen

Note: you need at least one domain first. FTP logins end in one of your domains.

Create an FTP account

  1. Under New FTP account, type the Login name and choose the domain after the @.
  2. In Folder they can see, enter the folder inside web/. The first website's folder is filled in for you.
  3. Type a Password, or leave it blank to generate one.
  4. Set the Space limit (MB) (0 = no limit).
  5. Click Create.

The message shows the new password once, and the folder the login can see.

Field Rules
Login lowercase letters, numbers, dots, dashes and _; starts and ends with a letter or number; up to 32 characters before the @
Folder they can see inside web/; letters, numbers, ., _, - and / only. Empty = all of web/.
Password 8–128 characters, no quotes ('), backslashes or control characters. Generated passwords are 16 characters.
Space limit (MB) 0 = no limit; at most 1,048,576 MB (1 TB)

Manage an FTP account

Click Manage next to a login:

  • New password — type one (blank = generate) and click Set. The new password is shown once.
  • Space limit (MB, 0 = none) — change the number and click Save.
  • Delete account — removes the login after you confirm. Its files are kept.

Connecting

The Connecting card shows the details for your FTP program:

Setting Value
Server the FTP server name shown on the screen
Port 21 — choose FTP with explicit TLS (FTPES), for example in FileZilla
Username the full login, for example designer@yourdomain.com