HF PanelDocsv1.0.0

Logs

Read your website's errors explained in plain words, the access, web server and PHP error logs, and download the raw log files.

The Logs screen shows what happens on your websites: errors explained in plain words, the visitors' access log, the web server and PHP error logs, and the raw log files to download. Logs show the newest 300 lines, newest first, and are kept for 14 days.

Where: Control Panel › Websites › Logs

Logs screen

Choose a website and a log

  1. Click the website in the picker at the top.
  2. Click a tab:
Tab What it shows
Errors explained the website's PHP and web server errors, grouped and explained (the default)
Visitors (access log) every request to the website: who, when, which page and the answer
Apache / web server errors the web server's error log for the website
PHP errors the PHP error log of your account (all websites together)
Raw log files the full log files in your logs folder

In the log tabs, lines with errors are marked red and lines with warnings or notices amber. When a log does not exist yet, the screen says "No log yet — it appears after the first visit."

Errors explained

Errors explained reads the newest lines of the PHP and web server error logs of the chosen website. The same error is shown once, with how often it happened and when it last happened. The most serious errors come first.

Each error card shows:

Part What it shows
Level Breaks the page, Error, Warning, Notice or Old code (deprecated)
Title and count what went wrong, for example "12× · last 24 Oct, 14:05 UTC"
Explanation what the error means, in plain words
What to do: how to fix it
The exact message click to see the original log line, with the file and line number

If your hosting provider has the AI helper switched on, click Ask the AI helper to have the error explained and get help fixing it.

When there are no errors, the screen says No errors.

Download a log

In the Visitors (access log), Apache / web server errors and PHP errors tabs, click Download (with the file size) at the top of the screen to download the whole log file.

Raw log files

Raw log files lists the full log files in your logs folder, with their Size and when they Changed. They are in the standard combined format, so you can open them in any log analyser. Older days are compressed (.gz).

To download a file, click Download on its row.

Tip: you can also open the logs folder in the File Manager.