HF PanelNotifications
Get reseller alerts — new tickets, customer replies, malware and failed backups — by email, webhook, Slack, Telegram or Discord.
The Notifications screen sends alerts to email, your own webhook, Slack, Telegram or Discord. It is the same screen customers have — channels, What goes where, Quiet hours and Recent deliveries; see Notifications for how each part works.
Where: Reseller Panel › Account › Notifications
Events for resellers
A reseller login can subscribe to these events:
| Group | Events |
|---|---|
| Websites | Malware found (urgent) |
| Backups & security | Backup failed (urgent), Sign-in from a new IP address (urgent) |
| Support | New support ticket — a customer opened a ticket; Customer replied to a ticket — a customer wrote in an open ticket |
A new channel gets the urgent events at first; tick more under What goes where and click Save.