HF PanelControl Panel
The hosting customer's panel — where to find it, what the Overview shows, the menu groups, and how your hosting plan decides which tools you have.
The Control Panel is the panel for hosting customers. Here you run your websites, domains, email, databases and files. Your hosting provider creates your account and sends you your login details.
Where: https://panel.yourdomain.com:8443, where yourdomain.com is your hosting provider's domain
Note: your hosting provider's staff use Server Admin and resellers use the Reseller Panel. They can open your Control Panel to help you; you then see a bar saying who is signed in, with a Back to button for them.
Sign in
- Open
https://panel.yourdomain.com:8443in your browser. - Enter your Username and Password, and click Sign in. You can also click Sign in with a passkey if you have set one up.
- If you use two-factor login, enter the Code from your authenticator app (or one of your backup codes) and click Verify.
After you sign in, the Overview opens. If you forget your password, click Forgotten your password? on the sign-in page.
Tip: switch on two-factor login under Password & security to protect your account.
The screen
| Part | What it does |
|---|---|
| Menu (left) | every screen, in groups. On a phone, open it with Menu. |
| Jump to a page… | type part of a screen's name to go there. Press Ctrl+K (Cmd+K on a Mac) to start typing. |
| Notifications | messages from the panel, such as alerts and finished jobs |
| Language | the panel's language |
| Appearance | a dark or light look |
| Your account | your user name and the name of your hosting plan, and Sign out |
The Overview
The Overview is your first screen: how much of your plan you use, traffic and CPU charts, account health, every tool by area and your connection details. New accounts also see a Getting started checklist.
Menu groups
| Group | What is in it |
|---|---|
| Websites | WordPress, Apps, Staging, Copy a website, Redirects & IP blocks, Maintenance mode, Error pages, Cloudflare, Uptime monitor, Speed test, Visitors, Monthly report, Resource usage, Logs |
| Domains | Domains, DNS setup, SSL/TLS, Domain names & SSL, DNS zone editor, DNS templates & import, Dynamic DNS |
| Email accounts, Webmail, Deliverability, Mail delivery log, Mailing lists | |
| Databases | MySQL, PostgreSQL and MongoDB databases, Redis cache, HF Studio |
| Files | File Manager (HF Files), FTP accounts, Web Disk, Disk usage, Image optimiser, Backups, Import from another host |
| Security | Security scan, Web firewall, Directory privacy, Hotlink protection, Leech protection, SSH / SFTP keys |
| Software | PHP settings and extensions, Composer, PEAR, Node.js, Python and Ruby apps, Perl modules, Docker apps, Git, Cron jobs, Handlers & MIME types, .htaccess editor, Terminal |
| Billing | your invoices and payments, and Refer a friend |
| Account | Password & security, Notifications, Team, Activity log |
| Support | support tickets, the AI helper and help |
File Manager, Webmail and HF Studio are apps of their own: they open outside the Control Panel (HF Studio in a new tab).
What decides which tools you have
Not every menu item is there for every account:
- Your hosting plan. Your hosting provider gives your account a plan (package) with limits — such as disk space, domains, mailboxes and databases — and a feature list that switches tools on or off. A tool your plan doesn't include is not in the menu, and the panel refuses it with "This feature is not part of your hosting plan." Some features are parts of a screen: for example forwarders, autoresponders and spam filters (in Email accounts), subdomains and parked domains (in Domains) and the IP blocker (in Redirects & IP blocks).
- What the server runs. The Email group only appears when the server runs email. DNS zone editor, DNS templates & import and Dynamic DNS only appear when the server runs DNS. Terminal can be switched off by the server's administrator.
- What your hosting provider offers. Domain names & SSL only appears when your hosting provider sells domains, Billing when online billing is set up for your account, Refer a friend when referrals are on, and the AI helper when it is switched on.
- Your role. If you sign in as a team member, you only see the tools your role opens.
To get a tool or a higher limit you don't have, ask your hosting provider about another plan, for example through Support.