HF PanelDocsv1.0.0

Overview

Your first screen in the Control Panel — usage against your plan, traffic and CPU charts, account health, every tool and your connection details.

The Overview is the first screen you see after you sign in to the Control Panel. It shows how much of your hosting plan you use, how busy your websites are, whether anything needs your attention, and the details you need to connect FTP and mail apps.

Where: Control Panel › Overview

Overview screen

What the Overview shows

The screen is built from these parts, top to bottom. A part only appears when it applies to your account.

Part What it shows
Announcement the current message from your hosting provider. A service notice has a warning icon. Click the × (Close) to dismiss it.
Getting started a checklist for new accounts (see below)
Hi, sarahbakes the page heading, with the name of your hosting plan: "Your plan hosting at a glance."
Key figures Disk used, Domains, Mailboxes, Databases and Bandwidth this month
Traffic, last 30 days a bar chart of the data your websites sent each day, with the 30-day total
CPU, last 24 hours your account's CPU use every 5 minutes, with the peak CPU and peak memory
Account health the status of your account and the limits that matter most
All tools every tool in the menu, by area
Connection details the host names, ports and user name for SFTP, email and DNS

Key figures

Figure What it means
Disk used the space your account uses, against your plan's limit. It counts files, email and databases together. The meter turns red above 90 %.
Domains your main domains against your plan's limit, and how many subdomains you have. Click it to open Domains.
Mailboxes your email accounts against your plan's limit. Click it to open Email accounts. Only shown when the server runs email.
Databases your MySQL and PostgreSQL databases against your plan's limit
Bandwidth this month the data your websites sent this calendar month, with a small 30-day chart. It is updated nightly.

Note: traffic figures are collected once a night. A new account shows "Traffic shows here from tomorrow." on its first day.

Account health

Row What it shows
Status pill Active, or Suspended when your hosting provider has suspended the account
Disk space used against your limit (∞ when unlimited)
Files the number of files (inodes) against your limit. Only shown when your plan limits the number of files.
SSL certificates how many of your main domains have a certificate, out of all of them. Green when every domain is covered.
Domains expiring soon domains whose registration ends within 30 days
Two-factor login On or Off for your own login

Click Password & security → to change your password or switch on two-factor login.

Getting started

New accounts see a Getting started card. Each step links to the screen where you do it, and ticks itself off when it is done:

  1. Change your password
  2. Switch on two-factor login
  3. Point your domain here — free SSL follows (opens DNS setup)
  4. Put your website online (done once you install WordPress or an app, edit a file, create a Git repository, import a site or push a staging copy)
  5. Create your first email address (only when the server runs email)

The card shows how many steps are done, for example 2 / 5 done. When every step is done the card goes away by itself. To hide it earlier, click the × (Hide these steps) in its corner. Hidden steps do not come back.

Note: when your hosting provider's staff sign in to your account to help you, they cannot hide the steps for you.

Refresh your disk usage

Disk usage is measured regularly in the background. To measure it now:

  1. Click Refresh usage at the top of the Overview.
  2. Wait for the message Disk usage refreshed.

Add a website

Click Add website at the top of the Overview. It opens Domains, where you add a new domain with its own website folder.

All tools

All tools lists everything you can use, grouped as Email, Files, Databases, Domains, Software, Security, Metrics, Advanced and Account. Each tile has a short description. Webmail and HF Studio open in a new tab.

Only the tools that your hosting plan includes are listed. If you sign in as a team member, you only see the tools your role opens.

Connection details

Detail Value
SFTP / FTP host the server's FTP host name, port 22 for SFTP
Username your account's user name, for example sarahbakes
Website folder /web/yourdomain/public_html — each domain has its own folder
Email (IMAP) the incoming mail server, port 993 (SSL)
Email (SMTP) the outgoing mail server, port 587 (STARTTLS) or 465 (SSL)
Nameservers the nameservers to set at your domain registrar, for example ns1.yourdomain.com and ns2.yourdomain.com
Server IP the IP address of your server

The email rows are only shown when the server runs email, and the nameservers only when it runs DNS.

Tip: for step-by-step mail app settings, see Set up mail apps.